I have a problem with my VR eCard. What do I do?

WebVR, 360 Videos and VR eCards Q&ACategory: HelpI have a problem with my VR eCard. What do I do?
VReCards Admin Staff asked 1 year ago

If your purchased VR eCard fails to generate (render) or has issues, you can contact our support team immediately. We will then try to rectify it for you as soon as possible typically within 48 – 72 hours. If we are not able to resolve the issue, we will process a return and credit you as appropriate.

VR eCards Support can be reached by submitting a trouble ticket, through our contact page or by phone at 1-424-304-2586 between the hours of 9:00 a.m. – 5:30 p.m.  Mon – Fri Pacific time (GMT -8).